1 Message
repeated outages-want a refund
i work from home and have experienced repeated outages of internet this past week. i pay a lot for high speed internet and this interferes significantly with my work. I would like a full refund of my bill. I am inclined to switch to Verizon which is currently installing FIOS in our area.
EG
Expert
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109.9K Messages
1 month ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarcos
Official Employee
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2.3K Messages
1 month ago
Hello anneo812, thank you for visiting our Forum and taking the time to create this post. Service interruptions are always annoying, so I get where you're coming from. Are your services still being impacted, or are they in working order now? Anytime you're impacted by a known service interruption, you can follow this 'Walkthrough' to request a refund. Are you able to access that link and follow those steps? Or have you already completed a request?
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