Visitor
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1 Message
Renewal
My subscription is about to be a year on October 1st. M trying to see if my account will be upcharged once that date passes. I’ve had my bill shoot up after a year before and I’m trying to prevent this from happening
Visitor
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1 Message
My subscription is about to be a year on October 1st. M trying to see if my account will be upcharged once that date passes. I’ve had my bill shoot up after a year before and I’m trying to prevent this from happening
EG
Expert
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121.3K Messages
6 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBillie
Official Employee
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4.4K Messages
6 days ago
@user_hjzc9d Hello and thank you for taking the time to reach out to our Digital and Social Media team here on our Xfinity Forums. I definitely understand wanting to stay ahead of any bill increases and our team would love to help you review the account. Please send us a DM to Xfinity Support with your full name and address to get started. Please send our team a direct message with your full name and address.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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