U

Sunday, January 14th, 2024 1:11 AM

Closed

Renew my contract

Hi,

My 2 years contract expired, it's charging me much higher than before now. Can we renew the contract?

Official Employee

 • 

2.3K Messages

1 year ago

Hey there @user_rm9n3m, you've come to the right place for help with finding a new promotion. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

Official Employee

 • 

1.6K Messages

1 year ago

Hey @user_rm9n3m thank you again for your time and working with our Digital Care Team through Xfinity Community Forums to update your plan! 

 

Official Employee

 • 

1.6K Messages

1 year ago

Hello @user_rm9n3m we're just following up with ya here. All changes that were made to the billing have been fully updated in our systems, and this will be reflected in My Account. Please don't hesitate to reach out if you have any other questions or concerns. 

forum icon

New to the Community?

Start Here