kw6502's profile

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2 Messages

Saturday, May 20th, 2023 2:15 PM

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Renew current plan at same rate?

Hi, My current contract discount is set to expire soon (June 4th). I was wondering if it is possible to either renew it for another 12-month period, or find a different plan that is priced comparably to the discounted one?  

Problem Solver

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339 Messages

2 years ago

Hello!  @kw6502

 

 

I know that every dollar counts right now for many of us, myself included, and we're all looking for ways to save as much as we can! You've come to the right place to see what we can do to help!

 

Could you please send us a direct message as follows: 

 

To send a direct message:

  • Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
  • From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
  • Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address alongside a detailed summary of your request/question.

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