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Jewmain
1st Topic

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Tuesday, April 11th, 2023 4:26 PM

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Removing xFi complete from my bill

​Hello, I saw that I could remove xFi complete from my account by posting on the forums. I would like to remove xFi complete from my Comcast bill and saw that I could not remove it under "manage my account" my name is Jordan [Edited: "Personal Information"] and my address is [Edited: "Personal Information"]

Question

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Updated 

2 years ago

 • Edited

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EG

Expert

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110.3K Messages

2 years ago

The concern is not "Xfinity Home Security / Devices And Equipment" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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CCDevinC

Contributor

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473 Messages

2 years ago

Hi, there @Jewmain. Thanks for reaching out. We would love to assist you and help you remove Xfi Complete from your account. 

 

To get started, and to locate the account, please send our team a direct message with your full name and full address. Thanks!

To send a "Direct Message" message:

  • Click "Sign In" if necessary
  • Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it

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