Visitor
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2 Messages
remove xFi Complete
I want to remove XFi complete from my bill, I don't need it. I can't seem to find a way to DM support, as is suggested in other posts. Can you please remove this for me>
Visitor
•
2 Messages
I want to remove XFi complete from my bill, I don't need it. I can't seem to find a way to DM support, as is suggested in other posts. Can you please remove this for me>
XfinityJon
Official Employee
•
1.2K Messages
2 hours ago
Good afternoon user_r0wj3b. I would be more than happy to assist you with your request. I will need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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