Visitor

 • 

1 Message

Saturday, February 21st, 2026 2:00 AM

Remove TV from plan

Would like to remove tv from my plan.

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Selected Oldest First

Official Employee

 • 

518 Messages

8 hours ago

I will be more than happy to assist with your TV removal. To begin, would you mind sending me your name and the address to your account in a Direct message?

 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

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