Visitor
•
1 Message
Remove TV from Plan
Hi,
We would like to remove TV from our plan and jut have internet. Please let me know how to do this as soon as possible.
[Edited: "Personal Information"]
Visitor
•
1 Message
Hi,
We would like to remove TV from our plan and jut have internet. Please let me know how to do this as soon as possible.
[Edited: "Personal Information"]
XfinityQuemekia
Official Employee
•
639 Messages
10 hours ago
Hello @user_sbb4m8 I can certainly help with that. Thank you for letting us know you'd like to make a change to your services. You've reached the right place for support! To get started, send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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