Visitor

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1 Message

Sunday, June 7th, 2026 4:04 PM

Remove a charge from my bill

I agreed to have a charge put on my bill for faster internet with the understanding I could remove it I now wish to remove it  I have paid the bill covering the extra charges for this month

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Expert

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118.3K Messages

2 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.5K Messages

1 hour ago

Good afternoon user_kg78rr. Thank you for reaching out through our Xfinity Community Forum. You can certainly make changes to your plan. You are able to do so through the Xfinity website or the Xfinity App. Here is some information on how to do so. Please let me know if this helps. 

 

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