Regional Sports Fee

We literally no longer have RSN's provided to us in Colorado anymore. Both Rocky Mountain Sports Network and Altitude have both been taken away from us, and yet we are being charged $15 a month for networks that are not offered to us, that is the definition of stealing. All of the other "sports networks" are national channels that I pay for separately.

@Gt4062 I am in Colorado myself and I totally understand where you're coming from. The fee is not limited to certain networks. It's sports programming and that ranges from sports on ESPN, TNT etc. Rest assured it's a valid charge. 

It is not "valid" and I know you know that. The price of the fee has gone up 50% since last year all the while we keep losing networks and local games are blacked out. There is no way to argue that being "valid".

There have also been games on ESPN and TNT that are blacked out to local viewers, yet we still get charged a fee for games we don't get.

@lfloersch, thank you for using the Community Forums page to reach out. I understand the importance of saving as much money as possible. When it comes to the regional sports fee, this is something determined in advance in relation to the costs imposed by local networks in the area onto Xfinity. Our RSN Fee is based on our costs associated with carriage of regional sports networks in a market, so if we drop a regional sports network, we do look to see if those fees need to be adjusted because our costs have decreased. On January 1, 2020, we reduced the RSN Fee (rather than issuing credits) since we are not carrying Altitude in Colorado.

Hello, @user_id7by9 how are you doing today? I hope your Sunday is going well. I can understand having questions about this charge if you've never seen it before. These charges are market specific and are sometimes implanted in various markets at different times. We always communicate billing changes in your statements. Have you checked communication on your last few billing statements? If you have any questions about how to view these in the Xfinity app or from www.Xfinity.com please let us know. 

Something else comes to mind. Have you signed up for new Xfinity cable services? If you changed services recently this could explain the change.

No, I haven't signed up for new services. I haven't changed my plan in years. I'm not going to go dumpster diving through my old statements to see if you've communicated this change, I don't care whether you communicated it or not. My question is whether I'm getting anything additional for the extra $10 per month that I wasn't getting before. I assume you're familiar with the Colorado market where I can't get my regional sports teams and I don't even have the option of paying for them. If I could pay a $10 regional sports fee and watch the Nuggets, Avs, and Rockies I would gladly do it. But as far as I can tell I'm paying an extra $10 and not getting anything for it.

My Sunday is going fine, thank you.

Hey there user_id7by9, I get where you're coming from, I watch my bills like a hawk and would be asking the same things. The Regional Sports fee is an itemized charge on your bill based on our costs of providing the regional sports networks we carry on our cable systems in each area. These costs include the fees that Regional Sports Networks charge us to carry them on our cable systems, fees that are among the fastest growing components of our programming costs. There isn't an additional service that is added, these fees are for the sports networks in each region. I feel your pain in Colorado, I have a similar situation in AZ where I live. Xfinity does reevaluate this fee and passes bill credits back to customers when sports networks change. There isn't a way to remove this fee and I wouldn't be able to provide a credit for it. Aside from that fee, did you have any other billing concerns I could help with?