1 Message
Regional sports fee
I used to can watch west coast, central, Midwest baseball games or other games aside from Braves in Atlanta or wherever they’re playing.
When it pops like Dodgers/Giants game, I click on “tune in” and I’m able to view. When I do that now, prompt says “ “subscription required”. Isn’t that what regional sports fee include?
now I have to click “dismiss” to pass.
please explain. Thank you so much.
CCKrista
Retired Employee
•
1.5K Messages
2 years ago
Hello @user_9d4f1e, thank you for taking the time to reach out on social media. I understand your concern with the games, and I'd like the opportunity to check into that for you.
To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message
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