Visitor

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1 Message

Saturday, July 18th, 2026 8:57 PM

Regarding the internet discount question

I applied online on May 18,2026,for the Xfinity internet service with a 20 monthly discount for three years. I received the approval email on May 20.Could you please let me know from which month I can start without paying? thyank you very much!

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Expert

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119.3K Messages

5 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.2K Messages

5 hours ago

user_n23u0k thank you for using the Xfinity Community Forums page to reach out regarding your internet service discount. I would be happy to answer your billing related questions. Just to ensure we are on the same page, are you asking when the discount will go into effect? Are you referring to the automatic payment and paperless billing discount?

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