Thank you for reaching out and creating a new post. We aren't able to process the refund manually via check. As you can read here https://www.xfinity.com/support/articles/refunds-from-xfinity, we will attempt to refund the orginal payment method on file. We will try via email/prepaid card if the refund is less than $500.00. If the refund is more than $500.00, we will then send the funds by check.
XfinityVianney
Official Employee
•
3K Messages
28 minutes ago
Thank you for reaching out and creating a new post. We aren't able to process the refund manually via check. As you can read here https://www.xfinity.com/support/articles/refunds-from-xfinity, we will attempt to refund the orginal payment method on file. We will try via email/prepaid card if the refund is less than $500.00. If the refund is more than $500.00, we will then send the funds by check.
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