Visitor

 • 

1 Message

Wednesday, July 1st, 2026 7:36 AM

Refund

I was trying to purchase wifi for $10 but it didn't work but still charged my bank $10. So may I please do a refund?

Oldest First
Selected Oldest First

Official Employee

 • 

4.9K Messages

7 days ago

Hi user_bmince! Thanks for visiting our Xfinity Forum. We appreciate you reaching out to us regarding this refund concern. Just to confirm, you attempted to purchase a NOW Wi-Fi Pass, but it did not work. Is that correct? 

 

 

forum icon

New to the Community?

Start Here