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user_7a2489
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Visitor

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1 Message

Monday, May 11th, 2026 5:48 PM

Refund

I cancelled my service due to poor service. I turned in my equipment and was told I would recieve a refund of $77.00 and I was charged again. Please process my refund

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Updated 

7 hours ago

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XfinityMartyR

Official Employee

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3.2K Messages

7 hours ago

 

user_7a2489 Thank you for reaching out to us today over our Xfinity Community Forums. I'm sorry to hear you had to cancel your Xfinity services. I would recommend checking your final billing statement online to ensure there were no additional charges to your account after cancelation. 

 

 

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