refund

user_cu2n5h Hello and thank you for reaching out via our Xfinity Community Forums. I would be happy to review your account and see what we can do about a credit on your account. To get started, please send a direct message with your full name and address to get started. 

 

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message