Visitor
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1 Message
Refund
my mobile service was canceled on February 28, 2026, I have since been billed for two billing cycles despite attempts to cancel auto pay. I am requesting a refund.
Visitor
•
1 Message
my mobile service was canceled on February 28, 2026, I have since been billed for two billing cycles despite attempts to cancel auto pay. I am requesting a refund.
XfinityKei
Official Employee
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2.4K Messages
8 days ago
@user_3g13au Our team can help with your billing concerns. You're in the right place for help.
Have you had time to reach out to or mobile team directly at 1 (888) 936-4968?
When you're looking at your mobile bill. Can you tell us both billing cycle dates you were billed for and the date you disconnected?
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