Visitor

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4 Messages

Wednesday, April 1st, 2026 3:35 PM

Refund

I’m supposed to get a refund from xfinity to my bank account and it’s still hasn’t showed up it’s been 8 days and I don’t see a pending deposit or anything 

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Official Employee

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3.2K Messages

2 days ago

@user_wt0mva

Thanks for reaching out to us, this link https://www.xfinity.com/support/articles/refunds-from-xfinity has great information on how our refund process works.

 

Since we already have you on the direct messaging i can take a bit deeper look at your account and set the proper expectations

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