Visitor

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2 Messages

Tuesday, March 24th, 2026 7:56 PM

Refund

I closed out my Xfinity account and have a refund due of $122.28. How do I get a check for this amount??

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Official Employee

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103 Messages

9 hours ago

@user_7tkrtn Thanks for reaching out and connecting with us here on Forums. Usually with closed accounts if you have a payment method on file the refund will return to that last payment method. You should also receive a refund email on how to claim funds. Please check this out https://www.xfinity.com/support/articles/refunds-from-xfinity it has information on requesting a check if you didn't have a payment method on file. 

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