Visitor
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2 Messages
Refund
I have was told in a phone conversation several days ago that a refund would be made to my checking account. It has not been credited Where ias it?????
Visitor
•
2 Messages
I have was told in a phone conversation several days ago that a refund would be made to my checking account. It has not been credited Where ias it?????
XfinityRichard
Official Employee
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3K Messages
2 hours ago
Hi there @user_986kcs ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to look further into your refund concerns. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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