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user_02bcdb
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Sunday, March 16th, 2025 3:29 PM

Refund

I requested a refund of $10.77 in the form of a check and I canceled my services at the end of December 2024 and it is now March 20 25 and I have not received the check. 

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10 hours ago

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XfinityMartyR

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1.9K Messages

14 hours ago

 

user_02bcdb Thanks for reaching out! Normally, if your refund is $500 or less, you’ll get an email notification on how to claim the refund digitally at xfinityrefunds.com. Do you recall receiving an email on how to request your refund? 
 

 

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user_02bcdb

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@XfinityMartyR​ 

I didn’t want it digitally.  I wanted a check so I could deposit it into my bank account. 

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10 hours ago

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XfinityMartyR

Official Employee

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1.9K Messages

@user_02bcdb Can you confirm if you received the refund another way?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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10 hours ago

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