Visitor
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2 Messages
refund
I accidently overpaid on my account and would like to have the overpayment refunded to me by issuing me a debit card. How do i go about this?
Visitor
•
2 Messages
I accidently overpaid on my account and would like to have the overpayment refunded to me by issuing me a debit card. How do i go about this?
XfinityBillie
Official Employee
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3.5K Messages
1 year ago
@Quincycaapguy We appreciate your time in reaching out to us here on our Xfinity Forums. I'm happy to take a look at the account and see how we can assist you from here. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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EG
Expert
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111.7K Messages
1 year ago
The concern is not "Home Networking" help related.............................. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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