refund

@user_d80cd1 

​I cancelled my Xfinity account/ wifi package and was still charged $70.30. It currently says my account balance is 0, my problem is that I never received my refund. The chat agent says it was used for my next month's charge but I had stopped using Xfinity at that point. I would like my money back.​

At the time you canceled your account were you perhaps in a contract? because it sounds as though you were charged an early termination fee.

@user_d80cd1 Hello, and thank you for reaching out. I can look into this billing concern for you. 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address, and I'll be happy to help.

Lies I'm still waiting 700.00 refund due to overpayment what excuse you have for this