New Poster
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3 Messages
REFUND!
When will I receive my refund? I can NOT speak to a person no matter how many times I call and no matter how many hours I am put on hold. This is ridiculous. Somebody tell me when my check is being sent to me please.
New Poster
•
3 Messages
When will I receive my refund? I can NOT speak to a person no matter how many times I call and no matter how many hours I am put on hold. This is ridiculous. Somebody tell me when my check is being sent to me please.
Responses
Again
Expert
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25.6K Messages
7 m ago
What refund are you expecting?
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mesnflr
New Poster
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3 Messages
7 m ago
I am due a large refund for overpayment of my home internet/cable service after selling our home. I tried calling to see when I will recieve it and have not been able to get a straight answer about when it will be sent. It's been a month since the account was closed. Thank you
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ComcastMorgan
Official Employee
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2.5K Messages
7 m ago
Good afternoon, mesnflr. We appreciate you posting and making us aware of your refund concern. I can take a look at your account to see what happened and what we can do. Please send me a PM with your first and last name so we can get started.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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