Visitor
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2 Messages
Refund status
I was charged $92.24 for an account that wasn’t mine on 12/13/25. This is the 5th time im reaching out about this issue.
Visitor
•
2 Messages
I was charged $92.24 for an account that wasn’t mine on 12/13/25. This is the 5th time im reaching out about this issue.
XfinityDuron
Official Employee
•
417 Messages
3 hours ago
Hello @user_smpg8r I understand how this issue could become very frustrating. Do you have any information on the account the payment was made towards?
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