U

Visitor

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4 Messages

Tuesday, April 29th, 2025 5:17 PM

Refund Scheduled Payment

I would like to refund a payment scheduled. I mistakenly used the feature. It would be preferred to be a refund instead of a monthly credit. 

Official Employee

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1.3K Messages

13 days ago

@user_g8k7xm Thanks so much for reaching out to us here today with your billing concerns. You can find instructions for canceling a scheduled payment here https://www.xfinity.com/support/articles/pay-comcast-bill-online. If the payment has already been processed you would need to contact your banking institution about stopping payment. 

Expert

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110.3K Messages

13 days ago

Concern moved here to the Billing help section.

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