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user_y353q9
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Visitor

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Wednesday, September 3rd, 2025

Refund of 100$ deposit

Hi, I closed my Xfinity account on May 4 and returned the equipment. I had paid a $100 deposit when I opened the account, and the store employee told me the money would be refunded to my card. I still haven’t received the refund. Could you please check why and when I will get it?

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11 days ago

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XfinityVictor

Official Employee

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1.6K Messages

11 days ago

 

user_y353q9 Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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