1 Message
Refund notice [Edited]
Received a refund notice on March 10,2025. If you sent notice to Xfinity email, that was cancelled on February 28, 2025. I would like to get this issue resolved. Please contact me at [Edited: "Personal Information"] or phone [Edited: "Personal Information"]. thank You
[Edited: "Personal Information"].
XfinityThomasA
Official Employee
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2.4K Messages
2 months ago
Hello, user_0lztse. Our team can help! Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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Latoque
Expert
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29.7K Messages
2 months ago
Moved from Email forum
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