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1 Message
09/28/2026 8:12 PM
My account statement read a refund of 70
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Official Employee
3.2K Messages
4 hours ago
Thank you for reaching out to our team about that refund question. If your account has a negative balance that amount would be refunded back to the payment method on the account within 30-days. Is your account active or disconnected?
XfinityJohnG
Official Employee
•
3.2K Messages
4 hours ago
Thank you for reaching out to our team about that refund question. If your account has a negative balance that amount would be refunded back to the payment method on the account within 30-days. Is your account active or disconnected?
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