Good evening user_m8kd3z thanks so much for taking the time to reach out here via our Xfinity Forums with these refund questions! Refunds for less than the full amount of the bill do remain on the account as a credit balance towards the next bill. If you've paid in advance more than a month, these funds can be refunded on request.
For more information on our refund process, please see the article below.
EG
Expert
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118K Messages
2 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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2.6K Messages
5 minutes ago
Good evening user_m8kd3z thanks so much for taking the time to reach out here via our Xfinity Forums with these refund questions! Refunds for less than the full amount of the bill do remain on the account as a credit balance towards the next bill. If you've paid in advance more than a month, these funds can be refunded on request.
For more information on our refund process, please see the article below.
What to Expect With A Refund From Xfinity
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