Visitor

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1 Message

Monday, March 30th, 2026 1:11 PM

refund for unused service

refund for unused service I have a couple of months worth of service that I paid for and I didn't have a modem to use my internet so I have these charges on my card that I never even used and I would like to refund 

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Official Employee

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4K Messages

2 hours ago

@user_jbu0v2 We appreciate your time in reaching out to us here on our Xfinity Forums. I'm happy to take a look at the account and see how we can assist you with your refund request. Please send us a DM to Xfinity Support to get started with your full name and address.

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