Visitor
•
1 Message
refund due
Account [Edit: Personal Information]
I am due a refund of $61.14.
I would like that to be refunded to the account on file OR a paper check.
I do not want a prepaid card of any kind.
Please reply to this email with what is going to be sent.
Thank you.
[Edit: Personal Information]
XfinityEva
Official Employee
•
2.2K Messages
2 hours ago
Hi @user_2nw8wr thank you for visiting Xfinity Forums for help with your refund. Was this due to an overpayment or recent plan change? If so, then that will stay in your account as a credit to your next statement. If you recently disconnected your account, we will attempt to return it to the last payment method on file. When we are unable to return to the last payment method on file, you will receive an email, with the option to receive the refund through an egift card or a mailed check.
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