Visitor
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2 Messages
Refund after account closure
I have successfully closed my account 15 days back and have a refund to be processed but because i shifted to my country india i am unable to contact the customer support, please help me in getting my refund. My equipment has been given by xfinity to the new owners of the house and I request my refund to be made asap.
XfinityOrlandoM
Official Employee
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3.4K Messages
3 hours ago
@user_raghav
Thank you for reaching out. We apologize if we did not clearly explain what to expect when Xfinity owes you a refund.
Refunds are typically returned to the last payment method on file within 30 days of cancellation. If we are unable to issue the refund to that payment method, you will receive a notification with instructions on how to claim it.
If you do not respond to the notification, a prepaid gift card will be sent with your refund amount included.
https://www.xfinity.com/support/articles/refunds-from-xfinity
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