Hello user_0dgf8o thank you so much for taking the time and reaching out to us here on Xfinity Forums! To best assist you, we will need just a little more information:
What product/service was this refund tied to(Xfinity Internet/TV, Xfinity Mobile, or Comcast Business)?
Are you still currently a customer with us?
Was the refund due to an overpayment or misapplied payment?
XfinityAlfonso
Official Employee
•
2.1K Messages
6 minutes ago
Hello user_0dgf8o thank you so much for taking the time and reaching out to us here on Xfinity Forums! To best assist you, we will need just a little more information:
What product/service was this refund tied to(Xfinity Internet/TV, Xfinity Mobile, or Comcast Business)?
Are you still currently a customer with us?
Was the refund due to an overpayment or misapplied payment?
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