Reducing my bill

user_9699q7 Thank you for taking the time to reach out to us here on our Xfinity Forums! I definitely understand wanting to ensure that your bills are within your budget while still meeting your entertainment needs. I'm more than happy to review the account with you and help right fit you to the best package for your needs. Please send us a DM to Xfinity Support with your full name and address to get started. 


To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window   
Press Enter to send it