Reduce my bill

Hi, my bill continues to rise and I want to inquire about why, and if there’s any way I can reduce my monthly bill

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user_okzg0m

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1 Message

2 hours ago

How do I reduce my bill with Xfinity

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XfinityEricB

Official Employee

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3.2K Messages

user_okzg0m Thanks for reaching out to us for assistance with lowering your billing. I would be happy to review the account for any money saving options I can find for you today.

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" If necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person".

Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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2 hours ago

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Billing

user_5vmyvi

Reduce my bill

user_okzg0m

XfinityEricB

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