Reduce Cost, New providers in area offering 5 year deals

Hello, and thank you for reaching out through our Xfinity Community Forums. I can understand why you're exploring your options. I'd be happy to review your current plan and take a look at any promotional offers available. While I can't guarantee that we'll have a matching promotion, I can make sure you're aware of all available options, so you can make the best decision for your needs. Please send me a direct message with your full name and service address, and I'll be glad to review everything with you. Thank you again for reaching out, and I look forward to assisting you.

How to Send Us a Direct Message:

1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

For an example of how to send us a Direct Message, check out this link.

How to: Direct messaging within the forum | Xfinity Community Forum