Visitor

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1 Message

09/14/2026 5:06 PM

Reduce bill

I am a senior citizen and need to lower my bill or go without food.

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Expert

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121.3K Messages

6 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.9K Messages

6 days ago

Hello user_8tzr6f thank you so much for taking the time to reach out here via our Xfinity Forums, and I'm so sorry to hear about your financial hardships. We'd love to look over your account 1-1 so that we can provide as many financial relief options as possible. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

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