3 Messages
Recieved bill after internet cancelation. Did not recieve expected refund.
Hello, we canceled our service with Xfinity internet the middle of last month (March). We have not been refunded the remainder of our previous bill and just recieved another charge on the 13th.
Please help.
XfinityRaul
Official Employee
•
1.9K Messages
4 days ago
Hello, @loghome4us.jmj. I'm sorry to hear you have canceled your services with us. I would be more than happy to review your cancelation order to see why you haven't received your refund. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0