U

Visitor

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1 Message

Wednesday, April 30th, 2025 8:10 PM

Recieved a call about discount 50 percent expiring today

[Edited: "Invalid Phone Number"] is the phone number shown in my email at 12:30 pm

Official Employee

 • 

1.8K Messages

1 day ago

Hi there, @user_65ewxx ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I do apologize, the email that you received looks like it is a phishing. I'll be more than happy to go over your account and see if we have any promotions that fit your needs. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

Here's the detailed steps to direct message us:
 • Click "Sign In" if necessary
 • Click the "Direct Message” icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

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