Hi, @user_6n0s7j. Thank you for reaching out over the Xfinity Community Forums to add your partner to your Xfinity billing. Here at Xfinity, customers have access to an array of options to manage their service and billings in the Xfinity app. For your request, myself or one of my amazing team members will have to make the update for you.
Can you please send our team a direct message with your full name and full address?
To send a direct message: Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "Start new conversation" (pencil and paper) icon • In the "To:" line type "Xfinity Support" as you type the drop-down list which appears. Select the "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window, please add your full name and address • Press Enter to send it
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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EG
Expert
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122.8K Messages
1 hour ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityNasser
Official Employee
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22 Messages
1 hour ago
Thanks for moving the post over, @EG!
Hi, @user_6n0s7j. Thank you for reaching out over the Xfinity Community Forums to add your partner to your Xfinity billing. Here at Xfinity, customers have access to an array of options to manage their service and billings in the Xfinity app. For your request, myself or one of my amazing team members will have to make the update for you.
Can you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "Start new conversation" (pencil and paper) icon
• In the "To:" line type "Xfinity Support" as you type the drop-down list which appears. Select the "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
How to: Direct messaging within the forum | Xfinity Community Forum
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