1 Message
Receiving bill from an account I should no longer be on.
I am receiving paper bills for an account I no longer have access to, am not a part of, and need to be removed.
1 Message
I am receiving paper bills for an account I no longer have access to, am not a part of, and need to be removed.
Accepted Solution
XfinityAmira
Official Employee
•
3.6K Messages
11 months ago
Hello @user_acd1fc! Thanks for reaching out to us on Forums. We appreciate you being a customer with us. My team would love to assist you with this account/billing concern. To best assist, please send us a Direct Message.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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