New Poster
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1 Message
Received credit for only one day
I recently experienced outages due to the winter storms in Texas. I was able to get credit for only one day; however, my service was out for almost 4 full days. Please direct me to the right place.
XfinityJamesC
Official Employee
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2.5K Messages
5 years ago
Greetings, @Nortonhousehold! I can definitely help with this request. If you could send me a private message with your full name, and the name listed on the account (if different), I'd be more than happy to look into this for you.
To send a Private Message, please click on my name (ComcastJamesH) and select “Send a message”.
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