Visitor

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1 Message

Wednesday, April 22nd, 2026 3:25 PM

Re-Bundle

I have internet and mobile with Xfinity, and recently my discounts expired. How do I re-bundle my services to get the best price possible? I am unable to go in store at this moment. 

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Official Employee

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1.3K Messages

1 hour ago

@emshol You can review current promotions and plans your account is eligible for through our plan builder and at times have online exclusive offers. Our team can also help with covering your account options as well. If you need assistance please send me a DM with your first and last name along with your full-service address, we can get started.

 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon in the top right corner

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

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