Visitor
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1 Message
Really no way to match Sonic pricing?
Sonic Fiber is now available in my neighborhood. They're offing faster than 1200 Mbps speeds (up and down), no contract, for $39.99 per month. Add $10 a month for modem, and that's still just $50 a month. The only remotely similar deal from Xfinity in my area is $80 a month for 1200 Mbps (down, not up) and that includes a modem, a 1.2TB monthly data cap (which I frequently exceed and then need to pay extra), and a two-year commitment. So, nearly double the price for a significantly weaker package.
That said, I've been with Xfinity for years and I'd rather not switch if I don't have to. All I need is for Xfinity to work with me a little bit on the price and package they're offering me. Is that really not possible? I tried calling customer service earlier and it seemed that all they could do is put me into another one of these standard $80-per-month packages for two years, and that's a non-starter for me.
XfinitySheila
Official Employee
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1.1K Messages
3 years ago
Hey there! Glad your reached out, we appreciate you as a customer and understand the need to make changes that work for you financially. I would love to take a look at our options. To get started, please send me a [Modmail message](https://comca.st/3D7iKps) with your full name and address.
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Again
Expert
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31.4K Messages
3 years ago
@the_vede_ Please send @XfinitySheila a direct message.
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