1 Message
Real person
Been trying to get a billing issue resolved bots are 0 help . How do I get in touch with someone real
1 Message
Been trying to get a billing issue resolved bots are 0 help . How do I get in touch with someone real
EG
Expert
•
107.1K Messages
2 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityAdrienne
Official Employee
•
911 Messages
2 months ago
Hey there, @user_xrv4ja! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the billing concerns, we would be happy to dive into the account details with you regarding the billing concerns. Can you please send us a Dm to get started?
Please send us a direct message with your full name, business name, full address, and phone number.
• Click "Sign In" if necessary
• Click the "
Direct Message icon”
(upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0