alp49240's profile

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1 Message

Thursday, January 21st, 2021 5:00 AM

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Re: Payment arrangements

I have been affected by covid 19 and I saw the option for payment arrangement and scheduled a payment past my due date so I got a late fee. I just wanted to make sure that the payment arrangement is setup and my service will not be disconnected.

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Official Employee

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7K Messages

4 years ago

Hi alp49240. Thanks for joining the Xfinity Forums and for creating a post. We are glad you're here. 
I can assist with reviewing your account the scheduled payment you setup. Please reach out to me via private message and include your full name and service address, so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message". 

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