New Poster
•
1 Message
Re: Payment arrangements
I have been affected by covid 19 and I saw the option for payment arrangement and scheduled a payment past my due date so I got a late fee. I just wanted to make sure that the payment arrangement is setup and my service will not be disconnected.
Responses
ComcastJoeTru
Official Employee
•
6.7K Messages
2 m ago
Hi alp49240. Thanks for joining the Xfinity Forums and for creating a post. We are glad you're here.
I can assist with reviewing your account the scheduled payment you setup. Please reach out to me via private message and include your full name and service address, so I can assist you. To send me a private message click my name (ComcastJoeTru), then click "Send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0