Hello @user_82p16s, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Check out Set up or turn off automatic payments on your Xfinity account and that should take you to the right place to check if your autopay is active.
XfinityChelseaB
Official Employee
•
2.4K Messages
11 hours ago
Hello @user_82p16s, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Check out Set up or turn off automatic payments on your Xfinity account and that should take you to the right place to check if your autopay is active.
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