1 Message
RE: EDITED How do you get away with [Edited: "Inflammatory"]
As usual, my monthly plan creeped up into a ridiculous amount, call in to rectify, reset plan, assured nothing would change, now MAX is gone.. [Edited: "Inflammatory"]
1 Message
As usual, my monthly plan creeped up into a ridiculous amount, call in to rectify, reset plan, assured nothing would change, now MAX is gone.. [Edited: "Inflammatory"]
stevebpsf
Contributor
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175 Messages
4 months ago
Keep chatting and calling took XFINITY six months to resolve a billing error after I asked for a discount. Trust me it alot of your time but do not break XFINITY except you tongive up and move on. Fight for what is right.
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XfinityThomasA
Official Employee
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1.8K Messages
3 months ago
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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