Thu, Feb 18, 2021 3:00 PM
2 m ago
Hello Thupp299 and thanks for taking time out of your day to reach out to us over the Forums. I can definitely assist with any credit request that you have for a loss of service.
To get started, please send a Private Message with your first and last name as well as your address so I can locate your account and look into issuing a credit for any down time.
To send a private message, click my name " ComcastShayne", then click "send a message".